When you own a business, you spend the majority of your time working on showing people why your product is superior, or your customer service is better, or some other positive aspect. The reality is, every product or service has pros and cons. Several times a month I have a customer call with questions and add a phrase along the lines, it is at the service center now and they said don’t get your roof because ____________. So let’s take a few minutes to filter fact from fiction and weigh some pros and cons of a FlexArmor roof compared to standard RV roofs in the industry.
It’s all about the money
The first, and most common reason, a service center tries to dissuade a potential customer from a FlexArmor roof is they want the roof job. Service centers get upwards of $10,000-$18,000 for a EPDM or TPO roof replacement. Two sets of prices, one for insurance and one for a consumer, ensures high mark-ups in many areas, and no business wants to lose any revenue. Personally, I am always more leery of another business’s motives when they are telling me to not go to another place for a second opinion or price, or if they discourage me from doing my research. FlexArmor applicators feel our pros outweigh our cons once compared to other RV roof options. We have no worries if you want to do your research. We know if our pros meet your needs, you will be back and ready to get a roof.
The second most common reason given by other service centers or roof applicators to RVers is the weight of our roofs. Many service centers inform potential customers that our roofs are heavy. This is not factual, and has no basis. FlexArmor roofs weight an average of .5 pound per square foot. So on a 40 foot RV the roof weighs around 175 pounds. If you have ever tried to pick up the rubber roof membrane off a 40 foot RV, you know that our roof isn’t heavier. Honestly, it probably isn’t any lighter. RV roofs are not light to start with so getting a FlexArmor roof on your unit is not going to cause your roof to cave in or effect your overall weight in a manner to cause concern.
The third most common reason is if you have to replace anything you have to come back to a FlexArmor applicator. Yes, this is true. And it can be a big con for some people. You do not have to come back if your air conditioner needs to be replaced and that is the most common roof component that fails. Those units sit on top of your new roof with a compression gasket just like it does on your current roof so there is no difference in removal and replacement. If you damage a fan frame and need to replace it, you will have to have that area resprayed to keep your no leak warranty. Depending on your circumstances, many customers go back to service centers to have those roof items replaced anyway when needed. Going back to a FlexArmor applicator for a respray might only be a con if you are a DIY type person. We worked hard to make the system as customer friendly as possible. Most vents can be taken apart and all parts replaced without removing the frame. We encourage the newer TV antennas that do not crank up and down since they have less chance of being torn off the roof, leading to a repair. Awnings can be changed without interfering with the roof seal. More and more customers are removing the skylight by having us spray over them eliminating the worry of a broken skylight.
In our estimation, we have few drawbacks to our roof system. Getting replacement parts resprayed and the fact we cannot come to you and do a roof in your driveway are the main drawbacks for most people. In exchange for those drawbacks though you get:
- A roof completed out of the weather, in a controlled environment, reducing the likelihood of a rushed job due to upcoming environmental conditions.
- A network of applicators across the county who will inspect and help you with any FlexArmor issue that might come up.
- A no-leak warranty you can transfer with your RV, adding to the value and sales appeal of your unit.
- A roof that will never need to be fully replaced again. You did manage to tear off your antenna? No problem, we can fix just that area. A cut or tear doesn’t compromise the integrity of the roof.
- No more caulking seams to maintain and worry about drying out.
In conclusion, we hope you find our pros outweigh our cons when you are comparing roofs. And we always welcome you to call us with concerns or visit one of our locations while you are researching this substantial investment in your RV.